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An Open Letter To the “New” AT&T

March 22, 2007

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Dear AT&T

I awoke this morning to a very unpleasant example of your apparent unilateral corporate heavy handedness. And I’m not happy about it.

I have been a contented BellSouth customer for many years. In fact, yesterday was my 9th wedding anniversary and we first opened our BellSouth account with a computer that was a wedding gift. We’ve carried our BellSouth account with us through moves to three different states.

The BellSouth home page has been there to greet every browser opening on all our computers for that entire time. And like I said, I’ve been quite contented.

Until now, that is.

Now that you’ve taken my old BellSouth and returned it to the “New” AT&T fold you are plowing ahead with your re-branding efforts. Fair enough. Change is a fact of life.

However you have seen fit to hijack my home page, the page that my wife and I’ve been passing through on our way to the internet for 9 years by the way. And you’ve replaced it with a poor imitation of an old AOL design.

I don’t like it. Read more

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