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Drawn to a Dustup like Moths to a Porch Light

July 30, 2007

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We human beings are strange creatures. We seem to be hardwired to be compelled to slow down and look at conflict and carnage.

Remember in high school when a fight would break out how the kids would stand back and start cheering rather than try to break it up?

Or can you tell me why a car wreck on the highway will cause a traffic jam in the other direction as well while each car passing slows down enough to get the best look possible at the carnage?

When Rosie O’Donnell and Donald Trump have a silly ongoing argument it makes the national news for days.

Just Like Everyone Else

I guess I’m just like everyone else in that department.

Highway Traffic AccidentI must be as morbidly entertained by a brouhaha as the next person because when a blogging friend of mine mentioned this one to me in a conversation we had over the weekend I put it on my list of things to check out when I got a chance.

This morning I got a chance to take a peek.

The Dustup

Apparently two guys I consider friends of SuccessCREEations, Blog Bloke and Darren Rowse, had a bit of a tiff in the comments section of the post More Pillars of Exceptional Blogs.

Read down through the comments of that post. I felt like I should have been munching on some popcorn while I read that thread. Read more

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Facing the Fighters

December 23, 2006

This past Monday (a day that will hence forth be known here at SuccessCREEations as Black Monday because of our server crash) I posted about Business Fighting Styles. In the discussion that followed a couple of cool things happened.

First Grigor Ćorić suggested someone I’d left off my list, the Fight Promoter. Go check out what he said about that one. Good stuff.

Then Andrew Wee (after helping me out with a little spelling challenge I had) asked a very good question.

Any specific techniques on dealing with these various warriors?

Well I was taught that you should always bring a potential solution with you when you point out a problem. That’s always the challenging end, isn’t it? I mean any schmoe can point out a problem. But coming up with a solution… Now that’s bringing value to the equation.

So in my effort to bring value rather than just poke holes, here are my suggestions for how to deal with some of those difficult people at work. Read more

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What’s Your Business Fighting Style?

December 18, 2006

Conflict is a reality in business. Because it usually takes more than one person to keep an enterprise going, inevitably there will come a time when the people involved don’t see eye to eye on something.

Even if you are self employed and don’t have any employees you probably still have to deal with clients and vendors in the course of your daily work. And I bet not everyone of them always see things exactly your way!

How do you face that conflict when it happens? If you were to step back, would you be able to recognize some recurring patterns in your conflict resolution?

I thought it might be helpful for you to put together a few business fighting styles so you can get a picture of how some folks deal with conflict.

Do you ever run into any of these folks during your work day?
Read more

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Into Every Life A Little Conflict Must Fall

October 5, 2006

Yesterday I had to make a difficult phone call. There were a lot of reasons I didn’t want to make the call. It was the kind that addressed some one else’s performance. And dialing the phone was sure to lead to some conflict.

I promise I didn’t want to dial the phone. It was tempting to not take ownership of the problem. My day certainly would have been easier yesterday if I didn’t address the issue. I had a zillion other things I would have rather been doing at that time, many of them useful necessary things.

The thing is, I knew that not making the call, and not addressing the situation was going to likely lead to greater friction and conflict down the road. And the longer the situation goes unaddressed, the longer the everyone else has to deal with all the little mini-frictions along the way which drag down the entire organization. In the long run we would not see the level of success we could have as a team were the situation left alone.
Read more

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